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HOUSE MANUAL
English version

Thank you very much for booking Shuzenji Terrace Villa.

Please make use of this "Travel Manual" to ensure that this trip is a memorable and wonderful one for you.

Please also share it with any other guests accompanying you in advance.

How to use the various facilities

How to use outdoor facilities & stoves
How to use home appliances
小見出し
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Basics

check-in １６：００～２１：００
*If you plan to arrive later than 9pm, please let us know in advance.
check-out １１：００　
*Please be punctual when checking out.
Equipment and cleaning If the equipment and fixtures are not used properly, we will charge you a separate cleaning fee (4,000 yen/h), as well as the cost of restoring the equipment to its original state and compensation for damages. If there are signs of vomit, a special cleaning fee will also be charged (starting from 4,000 yen). Please enjoy your stay in moderation. In addition, if any items are damaged or stolen, we will charge you the full amount.
About nighttime Although the property is not adjacent to residential areas, the surrounding area is quiet and conversations and other noises will echo.
Please be careful not to make loud noises or speak loudly, especially after 9 p.m.
Trash Please separate your garbage into "burnable garbage, plastic," "PET bottles," and "bottles and cans," and put them all together in the garbage bin in the kitchen.
Use of fire equipment
 Please do not use any fire equipment other than those provided indoors or on the terrace (wooden deck).
smoking Smoking is prohibited indoors and on the terrace (wooden deck). Smoking is permitted only in the fire pit (bonfire space), so please use the provided ashtrays.
Security/Surveillance Cameras
Please note that under the guidance of the public health center, we have installed security and surveillance cameras in the following locations:
① In front of the entrance (outside)
② Parking(outside)
③Wooden deck terrace (outside)
About Firewood There is a fee for firewood.
You can purchase firewood from the firewood rack at the back of the fire pit for 1,000 yen per bundle (10 USD).

[How to purchase] There is a cash box on the dining table for firewood. Please write down the number of bundles you will be using and place cash in the box.

You can take the amount of firewood you wish to purchase from the firewood rack.
Wi-Fi
 We have installed optical fiber, so please use the Wi-Fi comfortably.

*ID and password will be provided later.
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advance preparation
*To ensure a comfortable stay at the inn, we recommend that you prepare the following items in advance or purchase them before checking in.

Fire starter & firewood
-Necessary if you use a wood stove or fire pit (fire starter is useful for starting a fire)
-Firewood can also be purchased at the inn for 1,000 yen per bundle.
*Firewood is used for the wood stove and fire pit, and you will need at least 1-2 bundles for each (you may need more depending on the duration of use), so if possible, we recommend bringing your own and purchasing any remaining amount at the inn.
Sauna related goods
-You can enjoy the sauna more comfortably if you bring sauna wear, sauna hat, aroma oil, etc.
Food, drinks, seasonings
-There is a convenience store 5 minutes away by car, but no shops within walking distance.
-There are no condiments other than salt, pepper, and salad oil, so please bring any other necessary foods and condiments.
Coffee beans and tea
-We provide coffee makers, coffee grinders, drippers, teapots, etc., but we do not provide coffee beans or tea, so please bring your own if you would like to drink.
BBQ net
-The BBQ grill is equipped with an iron grate, but small meat may fall off. Please bring a disposable BBQ net if necessary (within 45cm x 45cm).
Nightwear
-Nightwear is not provided, so please bring your own.
Amenities
-Shampoo, conditioner, body soap, bath towels, face towels, hair dryer, toothbrush, comb, cotton, and razor are provided.
Please bring anything else you need.
Outdoor play equipment
-There is enough space to play catch, so you can make good use of it by bringing outdoor toys.
Indoor shoes (hot season)
-In the hot season, we do not provide indoor slippers so that you can enjoy the comfort of the solid cypress flooring. Please bring your own slippers if necessary.
*Indoor slippers are provided during other seasons.
Insect repellent spray, insect bite medicine
As the area is surrounded by nature, it is a good idea to prepare yourself.
Wet wipes
It's not a problem if you don't have it, but it's useful to have it.
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Important points to note for a comfortable stay

  • If you come by car, please park in an available space on the premises (please note that there is a drain along the cliff side at the back as you enter from the road).
  • For large luggage such as suitcases, please use the space under the shelf on the right side of the entrance.
  • Please take off your shoes at the entrance before entering.
  • Please use the slippers provided on the right side of the entrance when indoors. There are also special sandals (black) available on the terrace, which you can use on the terrace and in the fire pit (gravel space) at the back of the terrace.
    *Please enter the sauna and cold bath barefoot.
  • Everything in the facility is free to use except for firewood. (Firewood costs 1,000 yen per bundle.) Please check the manual for each item before using it.
  • Please feel free to use the living/dining/kitchen area or the terrace (wooden deck) for cooking and meals.
  • Please use the beds and bedding for the number of people you booked. The sofa in the living/dining/kitchen area can be turned into a bed by tilting the back, so please use it if necessary (bedding is in the closet in the bedroom).
  • The indoor cypress bath does not have a reheating function, and the bathtub is large. So it takes time to fill it with hot water. We recommend filling it with hot water about an hour before bathing.

    Since our facility uses a water tank and pump to increase the water pressure in showers, etc., if the water is supplied for an extended period of time or at the same time, the water may temporarily slow down or stop running. The water supply is usually restored automatically within a few minutes to 20 minutes, but if you are in a hurry, please stagger the time a little.

    *If you leave the hot water running for a long period of time, the safety device of the gas water heater will be activated and the gas supply will be stopped, so be sure to turn off the hot water supply once the bathtub is full.
  • If you wish to use the sauna, please be sure to read the "How to use the sauna" section of this manual before enjoying the sauna.
  • ath towels and face towels are provided for the number of guests, regardless of the number of nights. If you are staying multiple nights, please use the washing machine and dryer outside as needed.
  • Due to the nature of the environment, it is impossible to avoid insects. Please take precautions such as not keeping doors and windows open as much as possible and bringing insect repellent spray and mosquito coils.
  • We have significantly increased our contracted electricity capacity to accommodate the sauna's electric heater, but the breaker may trip if used in conjunction with other electrical appliances.
    In the unlikely event that the power to the entire facility goes out, please restore power by flipping up the breaker above the entrance (the large lever on the left).
  • [To prevent dryness in winter]
    If you feel that the humidity level in the room is low, we recommend placing a kettle filled with water on top of your oil stove.
    *It is dangerous to run the stove empty, so make sure there is water (hot water) in the kettle at all times.
    *Please make sure to turn off your oil stove before going to bed.
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Tips for staying warm on the terrace in the middle of winter

  • First, go into the sauna and warm up your whole body.
  • Close the vinyl curtain securely. (Make sure the top hook and magnet are still attached!)
  • Heat up the wood stove
    (Make sure the wood is burning well in the wood stove, then add lots of more! The key is to put in lots of wood generously!)
  • Turn on the TOYOTOMI kerosene stove at maximum heat
  • Point the air circulator towards the ceiling and switch it on!
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Prohibitions

Number of users exceeded This facility and all the equipment, bedding, etc. within the facility may only be used by those who have made a reservation.
If we find that more people are using the facility than the number of people booked, we will charge the additional person fee (5,000 yen per person for 8 or more people) plus a penalty of 1.5 times the total amount.
Check-out time exceeded Please be sure to check out by 11:00. Please note that cleaning will begin after the check-out time, so if the cleaning staff needs to wait outside due to the guest's circumstances, an additional fee (4,000 yen/hour) will be charged.
Damaging, taking away, soiling, etc. of equipment and fixtures
If the facilities and equipment are not used properly, we will charge you an additional cleaning fee (4,000 yen/h), the cost of restoring the property to its original condition, and compensation for damages.
If any items are damaged or stolen, we will charge you the full amount.
Noise at night Although the property is not adjacent to residential areas, the surrounding area is quiet and conversations and other noises will echo.
Please be careful not to make loud noises or speak loudly, especially after 9 p.m.
Use of fire Please do not use any fire equipment other than those provided indoors or on the terrace (wooden deck).
No smoking Smoking is prohibited indoors and on the terrace (wooden deck). Smoking is permitted only in the fire pit (bonfire space), so please use the provided ashtrays.
Moving a wooden bathtub The outdoor wooden bathtub is very fragile, so please do not move it.
Please note that if it is damaged as a result of moving it, you will be required to pay the actual cost of repairs or replacement.
Handling firewood
 Please do not take firewood outside of the wood stove while it is in use (or after use).
After you have finished using the wood stove or fire pit, please leave the firewood there and keep the door (lid) closed.
Leaving food out
Please do not leave food or cooked food outside on terraces or other areas where it may be damaged by crows and other wild animals.
Also, please be sure to close the zippered lids of trash on the terrace before going to bed.
On the table
 The tables at our lodge have natural wooden tops, so please do not place hot pots or pans that have been heated over an open flame or stove directly on the table. Instead, please use a pot rest (located in the drawer next to the kitchen sink).
No pets allowed Pets are prohibited in all areas of the facility. If pets are found to be in the facility, an additional cleaning fee will be charged, plus 1.5 times the total amount.
Hair dye Hair dyeing is prohibited within the facility and in the bathrooms.
If any equipment deteriorates or discolors, you will be responsible for the cost of replacing the equipment.
Drone Drone flying is prohibited out of consideration for local residents.
Tidying up Please note that if the room is not tidy as described in the manual and rules, if the furniture and appliances are not left in their original state, or if the dishes are not washed and wiped, additional cleaning fees may be charged. *Please keep the dishes on the kitchen counter or table instead of putting them back in the cupboard (4,000 yen/h)
Lost item If you wish to send your lost property cash on delivery, a shipping fee of 1,800 yen will be charged in addition to the cash on delivery fee.
Please make sure you have not left anything behind when you leave.
見出し ここをクリックして表示したいテキストを入力してください。テキストは「右寄せ」「中央寄せ」「左寄せ」といった整列方向、「太字」「斜体」「下線」「取り消し線」、「文字サイズ」「文字色」「文字の背景色」など細かく編集することができます。

Things to check before going to bed

  • Make sure the BBQ grill is switched off. *Also turn the gas valve to the side and close it.
  • Make sure the sauna's electric heater is switched off.
  • Please put the lid of the fire pit on top.
  • Please make sure that oil heaters (Aladdin, TOYOTOMI) are switched off.
    *Using them while sleeping may pose a risk of fire or carbon monoxide poisoning.
  • Please make sure that the water for the bath and other taps is turned off.
  • Please do not leave food or trash on the terrace.
  • If you use the trash can on the terrace, be sure to close the zipper.
  • Please turn off all unused lights on the terrace, etc.
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Check-out information

Please check the following items before checking out.

☑ Be sure to wash any cooking utensils, dishes, etc. you have used.
*Please do not return dishes to the cupboard, but place them in the drainer or on the kitchen mat (both are located under the sink).

☑ Please separate garbage into "burnable garbage, plastic", "PET bottles", and "glasses and cans" 

☑ Please put towels in the "used towels" box in the bathroom after use.

☑ Please place the "used" card on the bed (including the sofa bed) when you have used it.

☑ Unplug the indoor bathtub and open-air bath and run water (hot water).

☑ Turn off the gas water heater and make sure the main gas valve for the BBQ grill is closed.

☑ If you use a kerosene stove, be sure to turn it off.

☑ Make sure the lid of the fire pit and the door of the wood stove are closed.

☑ Please take home all food and drinks that you brought with you from the refrigerator and freezer.

☑ Please turn off the sauna heater , the induction stove, lights, and air conditioner.

☑Please make a final check to make sure you have not left anything behind. For lost items, a shipping fee of 1,500 yen + COD shipping will be charged.

Please contact us if you will be returning to collect your items before the next guest checks in.

☑Close all doors and windows, and finally lock the front door.

☑To lock the front door, close the door and press the lock button to make sure it is locked.

When in trouble…

"There's no hot water"
"The gas won't turn on"

  • If gas is used continuously for a long period of time, the safety device may function and cut off the gas supply.
  • In the above case, please follow the procedure below to reset the gas meter.
    *The gas meter is located on the right side after descending the door next to the bathroom.
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[Emergency Contact]
This is the contact information for emergencies.
For general inquiries, please send us a message through Airbnb.

police
110
firefighting
119
management company             
VILLA REPRO
050-1808-2295 
gas company
If you have any problems with gas, contact TOKAI Gas (24-hour service)　
0120-963-563
TAXI 
Izuhakone Transportation Co., Ltd. Shuzenji Office
0558-72-1811
見出し
ここをクリックして表示したいテキストを入力してください。テキストは「右寄せ」「中央寄せ」「左寄せ」といった整列方向、「太字」「斜体」「下線」「取り消し線」、「文字サイズ」「文字色」「文字の背景色」など細かく編集することができます。